What our Customer say about us

OUR Testimonials

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Mohammad Talib Posted on 9 months ago

Good buyer

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Imperial Auto Trade Posted on 9 months ago

Very honest, very reliable and would use again. They were professional yet very friendly and polite. A great service received, thank you.

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Posted on 9 months ago

Couldn't be more helpful Very good service and helpful very professional

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Huzaifa Khan Posted on 9 months ago

Great Experience Very Friendly staff and can help with what you need.

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Morin Axel Posted on 10 months ago

I bought my car this week from Imperial Trade. Great car in very good condition at a fair price. The selling process was great, and everything went really smoothly. Very friendly staff and very helpful as well would definitely recommend it. Sam and his team were really friendly, not pushing the sale and very supportive throughout the process.

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Posted on 10 months ago

I would like to thank Sam, Nurii and Jamsheed for an outstanding sale of a simply wonderful Jaguar, which is superb and exactly as advertised. I could not have hoped for more! The team were detailed, courteous, knowledgeable and professional but above all fun!

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Steven Hall Posted on 10 months ago

A very positive experience dealing with these gentlemen, 5 stars. Thank you

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Steven Hall Posted on 10 months ago

A very positive experience dealing with these gentlemen, 5 stars. Thank you

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Posted on 10 months ago

Great price , great service, highly recommend Imperil Auto Ltd All the guys were fabulous, great service, a real genuine team, if you want to buy a car, buy from these guys, nothing a problem for them. In this day and age to meet a team like this is a like a breath of fresh air !!! Thank you all

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Russell Richardson Posted on 10 months ago

I had been looking for many weeks to purchase a car for my sister , who is on her own and money very tight, I came across Imperial Auto ltd . What a fantastic company, a really honest description of the car , on arrival could not do enough for my sister, very polite and trustworthy bunch of guys and delivered the car to my sister ! Brilliant service in this day and age , Well done you all and thank you for a pleasant purchase. All the best for your future ventures and hope all goes well for you all

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Andrew Jackson Posted on 10 months ago

Based on the strength of the reviews I read online (both here and on auto trader) I decided to investigate purchasing a second hand car (a Zoe) from Imperial. My experience with doing so matches the other reviews I read in that the level of care shown and willingness to do the right thing for their customers has shone through in every aspect of the process. Sam and the team here were friendly, honest polite and in no way pushing for a sale - this allowed me to make the right choice for my budget with confidence. Highly recommended and (hopefully not to soon) I will return when I need my next car

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Andrew Sinclair Posted on 10 months ago

From the first call to completing the transaction, the customer service was nothing but courteous and efficient . I would not hesitate to recommend Imperial auto trade to family and friends.

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Norbert Halo Posted on 11 months ago

Excellent customer service from Mr Jamshed and Mr Nuri! Truly honest and humble people. Any questions we've had, they answered to the best of their knowledge. Also Sam was very helpful throughout the whole process. Thank you Imperial Auto Trade, wish you all the success! 🙏🏼

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Keith Evans Posted on 11 months ago

Nice guys easily to do business with nice selection of cars test drive wasn’t a problem and not pushy.

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Norbert Halo Posted on 11 months ago

Trustworthy, honest dealer Honest people with excellent customer service! I would highly recommend them to anyone!

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silviu grama Posted on 11 months ago

Very pleased with all the service. Sam was very helpful and patient. 5 star dealer. Can’t recommend it enough. Thank you guys 👌

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Yonghui Zhou Posted on 1 year ago

Just sold my car. Excellent service!!

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Jo Adams Posted on 1 year ago

Its always a bit nerve wracking buying a car online but Imperial Autotrade were great. Right from the start there were no high pressure from Sam and he was always at the end of an email to help out. The car was delivered and while there were a few initials hiccups with an incorrect description it was all handled well and immediately and i am very happy with the whole experience.Thank you Sam and Nuri!

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harbhajan Kaur Dhat Posted on 1 year ago

Excellent Customer Sevice

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James Sinnott Posted on 1 year ago

Superb Service Very good service and Sam was polite and honest. The gentleman who delivered the car was fantastic, polite and nothing was too much trouble

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Ratan Mohan Kar Posted on 1 year ago

Last week I bought one Toyota Prius .I am very glad to get their best service . Specifically Mr. Jamshad is a very nice man . Recommend to use their service .

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Pritam Grg Posted on 1 year ago

Smooth transaction and very helpful staff made my first car buying experience easy. Sam and the crew have given me their full attention to all my car needs. Thanks again for the great help!

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Syed Intizar Haider Posted on 1 year ago

very Good customer service, Highly recommend, Thanks to Mr. Hadi and Mr. Nori.

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Farya Mohsani Posted on 1 year ago

The staff are really nice, they ensure that you are happy and comfortable, providing excellent customer service. they are professionals that trade with honesty and do not let you down.

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Soran Husen Posted on 1 year ago

They are the best traders.

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Bethany Jade Auckland Posted on 1 year ago

Good service and recommend for delivery Really helpful and answered any questions i had before buying the car. I was worried about delivery beforehand but i had nothing to worry about , fast and came on time with contact being kept with dealer throughout :)

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Eniko Horvath Posted on 1 year ago

They are very professional and helpful. Sam was giving a wonderful customer service. They helped me with everything, answered all questions. My experience with them was overall good, I can only recommend them.

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lailachms Posted on 1 year ago

The staff were really lovely. There was excellent customer service from Sam. He was very calm and reassuring when I was buying my car. I definitely recommend Imperial Autotrade!

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Liam Kealy Posted on 1 year ago

Very friendly, no pushy salesmen. They made us feel welcome, let us take our time to have a good look around and assisted us with paperwork, etc.

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Chris Moore Posted on 1 year ago

My car buying experience with Imperial Auto Trade was superb, worthy of me wanting to take the time to leave this review! Buying a used car can be filled with some uncertainty & suspicion but from our intro Nuri made me feel reassured and confident that the car I was purchasing was the right choice. From the 6mth warrantee to the documents provided to prove the car was very well serviced, all added to my satisfaction in the purchase of the car for my daughter. I'm expecting good things and no dramas!