What our Customer say about us

OUR Testimonials

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Frost Veni Posted on 2 years ago

Imperial Auto Trade provided me with a vehicle that I am really satisfied with. In comparison to a similar vehicle I had looked at earlier in the day on another website, I saved almost £500. There was no high-pressure sales pitch, and I drove away with the car the same day. Highly recommended

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lisa walker Posted on 2 years ago

Very courteous and polite staff. Very straightforward to deal with. The service I received was excellent, including next day delivery of the car. The delivery driver was very helpful and friendly. From first contact to me receiving the car was less than 24 hours - great service.

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Richard Westcott Posted on 2 years ago

Very good service. Very clear on the timeline for delivery and my expectations were managed. Good communication throughout. Reply

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Ken Nutting Posted on 2 years ago

great sales team who answered all of the questions I put to them, they delivered the car and explained all the settings for my comfort, the after sales calls were polite and helpful, overall a courteous transaction

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Johnson Posted on 2 years ago

Imperial auto trade is excellent in customer service, very reliable and no hidden charges. My deal with them was very straight forward and made me feel good. It’s very usual for people to go with doubts when buying a used car but imperial car trade management gives you the confidence to buy the car without any sceptical thoughts.

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Mekarius Sirgious Posted on 2 years ago

Everything fine good Company Regards from Germany

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Sue Hoy Posted on 2 years ago

Very polite and helpful in the purchase of my new car

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Mr Chin Ki Wong Posted on 2 years ago

Overall car quality not bad. Price is lower than market which is affordable. Prompt response is important and which they did. Delivery service is important to me and thanks them

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kevin Baulcomb Posted on 2 years ago

Excellent service, from the thoroughly detailed advert to the in person customer service and everything in between, I would highly recommend them. No pushy sales. Just upfront, honest details and helpful staff.

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Raj Kaur Posted on 2 years ago

They did amazing with the car service, they were so friendly and kind, honest about faults but didn’t fail to get those faults fixed, would definitely recommend going to them for any car, honest and the car works amazingly

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Annaline Drake Posted on 2 years ago

Car was as described and the whole team is very honest. High recommendation for everyone. Bless you Imperial Auto Trade, you got me what I was looking for 😊

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Andrew Faria Posted on 2 years ago

Good reliable courteous service communicated well

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Mo Amiri Posted on 2 years ago

Very professional dealer. Happy with my purchase, the vehicle was exactly as described in the ad. I’d definitely use Imperial Auto trade again.

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Khawar Riaz Posted on 2 years ago

Once you've dealt with Imperial Auto Trade, you're unlikely to do business with anyone else. What I admired most about the team was their positivity and honesty. The deal we found was incredible, and the vehicle itself was fantastic. Strongly recommended.

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Posted on 2 years ago

Excellent car dealers very helpful. Extremely happy with my Car. Thanks to their service they provide to customers. Great customer service

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Qasim Kareemi Posted on 2 years ago

Great Customer service

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Abdulhakim Skandary Posted on 2 years ago

Excellent customer service! I am extremely happy from my car. They have offered a reasonable price for the car. I would recommend to everyone who is looking to buy a good car with best price.

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Russell Richardson Posted on 1000 years ago

18th jan 2023 These guy are so helpful , my sister was uncertain/unsure about something with her car and asked Sam if it could be looked over by their mechanic , it was picked up the next day , checked over and brought back, they even had the car washed for her due to the bad weather!!! I would recommend these guys to buy a car from, if you want peace of mind, good price and brilliant honest service then BUY your next car from Imperial . Mr Russell Richardson Epsom Surrey

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Posted on 1 second ago

Their customer service was excellent. Only interested in finding the right vehicle for my family. Found the staff extremely helpful and courteous. would thoroughly recommend them to family and friends.

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Posted on 1 second ago

Excellent and professional service throughout the entire process of purchase (pre, during and post) and all queries and questions I had were resolved promptly and efficiently I bought the car sight unseen (only photos and discussions with Sam who was excellent by the way!) and had it delivered to my home with an MOT so fresh it was done on the way over! I have therefore no hesitation in recommending them