At Imperial Auto Trade, we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible. But don't just take our word for it, see what some of our Auto Trader customers have to say about us.
You can also check out our reviews on Auto Trader and leave your own.
Sam and all his team provided excellent customer service from start to finish. We have already recommended them to friends.
I R Jacobson06/01/2024
Helpful staff made this sale a 'no-brainer'
The helpful staff at this business made my journey from St Albans by public transport worthwhile, answering all questions and showing me all the features of this AA-examined car before taking me on a test drive. I had no doubts by the end of that time and bought the car without hesitation.
Everything was managed efficiently and we had the car delivered within 3 hours of test-driving it. All the paperwork was carried out immediately and everything they said they would do, they did - thank you!
Great customer service, low mileage car, value for money
We had to re-arrange our test drive twice due to family commitments, Imperial Auto Trade was very understanding, allowing us to come on the Saturday before Christmas. The car was spotless, the engine immaculate, and came with an AA vehicle report for confidence in its mechanical and road worthiness. Avery decent test drive run, with nothing hidden from us. Sam and the Team were very helpful, no hard sell, just good customer service. We went home with our new car on the same day! Perfect. Took the extended warranty for extra peace of mind, again, no hard sell. Thank you Imperial, we are very happy with our car and your service.
Very helpful, they made my BMW4 series purchase process easy and smooth. The car corresponds exactly to the description.
All the staff were very helpful - from when I first viewed the car with Jay, the sales process with Sam and the delivery of the car by Ali. Sam was very helpful with the paperwork side of things. I would definitely recommend Imperial Auto Trade!
Debbie Carol Botha02/11/2023
Imperial Auto Trade Review
Great customer service. Sam helped answer questions and went out of his way to help me buy a car.
Very helpful staff great customer service will be recommended to friends and family.
Legitimate Car Dealers
I bought a Smart Car last week Friday and so far I'm so pleased They delivered the car to my home and the car is exactly how It was described in their Auto Trade Advert which I'm so pleased about, as I was not able to view the car prior to buying. So was literally going by previous 5-star reviews and faith. I've been driving the car around with no problems so far everything seems to be working great so Good Job guys because It's not easy finding Legitimate Car dealers in this day and age. Keep up the good work and stay Consistent and Truthful.